Vendor Information
Property vendors remain owner controlled.
RRG administers the tenancy. Property owners select, schedule, approve, and pay the vendors who perform physical work.
RRG's role
Administrative records and communication
- ✓Receive and preserve resident repair reports
- ✓Relay the report to the owner or designated owner contact
- ✓Keep a timestamped communication history
- ✓Record owner status updates for the resident
- ✓Maintain related documents in the property record
Owner's role
Physical work and vendor decisions
- •Select the vendor
- •Schedule and coordinate access
- •Approve the scope and cost
- •Supervise or inspect the work
- •Pay the vendor
- •Maintain any required local vendor or emergency-response plan
Working on a property RRG administers?
Coordinate the physical work directly with the property owner or the owner's designated contact. RRG can maintain the administrative record but does not operate a vendor-dispatch portal.