Owner Resources

At Roddy Real Estate Group, we handle statements and distributions with a thorough financial process. During the first 10 to 12 business days of each month, we collect rent from tenants, which can take up to seven business days to clear while addressing any non-sufficient funds or delinquencies. We also pay vendors, utility bills, HOA fees, and other owner expenses before posting and paying management fees. Once these steps are completed, we reconcile accounts to ensure accuracy. All rent distributions and statements are finalized within the month rent is collected, allowing us to manage your property's finances diligently. If you have any questions, please feel free to reach out.

If your property is in an HOA, please provide the HOA name and contact information. We strongly recommend you notify the HOA to direct bills and violation notices to our office. We will pay the bills (charged to your account) and notify the tenants of any violations to ensure proper communication and compliance.

The tenant has the option to pay a refundable cash security deposit or elect to pay a nonrefundable fee in lieu of a deposit to the Property Manager. This fee is paid in exchange for the Property Manager's guarantee to the Owner against tenant damages or unpaid rent. The fee is not a deposit, does not belong to the Owner, and is retained by the Property Manager as compensation for assuming that financial risk.

Tenants are required to submit all repair requests through their portal. You will be notified when a request is submitted, but there will be no action needed on your part unless approval is required for jobs that exceed $400. Please note, if a repair is to be charged to the tenant, it will appear on your statement as the vendor has to be paid first, then it will be charged to the tenant for reimbursement to you.

Per Texas Property Code 92.156, all properties will be re-keyed and brought to code at the expense of the Owner within 7 days of move-in. All properties must be brought to code to include smoke detectors and carbon monoxide detectors as required by law.

The first full month's rent is due the day of move-in. Tenants are charged a pro-rated rent the second month of the lease (if they move in any day other than the 1st of the month). Please note, after leasing fees, locks, or any make-ready repairs, you may not receive full payments until the third month of the lease.

If your property is located in a city that requires a rental inspection (such as some municipalities in North Texas), please be sure the property is registered with the city so that inspections can be ordered. We can assist with this process and coordinate inspections on your behalf.

Routine maintenance under $400 is handled immediately for emergencies or with advance notice for non-urgent items. Items over $400 require your approval, and we'll provide vendor quotes and photos before proceeding. We recommend maintaining a reserve of $1,500–$3,000 per door for unexpected repairs.