Resident Resources
Your lease and rental administration, online.
Use the RRG portal for lease information, account records, repair reports, and administrative communication.
Resident tools
Digital access to the recurring administrative side of your tenancy.
Resident Portal
View lease information, account activity, repair reports, and RRG communications.
📋Move-In / Move-Out Checklist
Review practical steps and documentation for the beginning and end of a tenancy.
💬Resident Questions
Use digital support for questions about your lease, account, renewal, or RRG records.
Resident FAQs
How RRG handles the administrative side of your tenancy.
Where do I see my lease and account information?
Use the RRG resident portal. Your account is linked to your resident and lease records during onboarding.
How do I report a repair issue?
Submit the issue through the resident portal or the property-specific reporting method provided during onboarding. RRG records and relays the report to the owner. The owner controls vendor selection, scheduling, repair approval, and repair spending.
What should I do for an emergency?
Follow the property-specific emergency reporting instructions provided for your tenancy, including any owner-designated local emergency contact. Those instructions are configured during onboarding. RRG digital support is not a physical emergency-response service.
How will I receive renewal information?
RRG tracks upcoming lease expirations and handles the administrative renewal workflow after receiving the owner's instructions. Renewal documents or other instructions will be provided digitally when applicable.
How do I give notice or ask about moving out?
Review your lease for the required notice terms and submit written communication through the RRG digital support channel. RRG can manage the administrative records, but physical move-out coordination remains outside the service.
What happens with my security deposit?
The applicable lease terms and Texas requirements govern deposit handling and disposition. Your portal will preserve the relevant records and documents. Questions or disputes are routed for human review rather than decided automatically by AI.
Can RRG authorize repairs or property changes?
RRG does not control physical-property spending or vendor work. Repair approvals and physical changes are controlled by the property owner unless the lease or another written agreement states otherwise.
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Resident Portal