Roddy playbook

Rent Collection

Cash-flow protection without surprises

Mirroring RentGrace’s collections system, we automate reminders, enforce late policies, and escalate with empathy so owners stay paid.

99%

On-time rate

ACH, card, cashpay

Payment methods

Day 1

Delinquency follow-up

Key outcomes

Transparent steps lifted from the Roddy operations manual.

Clear expectations

Residents know how, when, and where to pay thanks to onboarding videos and text reminders.

Escalation path

Late notices, payment plans, and eviction coordination happen on a defined cadence to protect NOI.

Owner visibility

Daily ledger syncs and delinquency dashboards mirror the transparency promoted on roddyproperties.com/services.

Execution checklist

How we keep every step accountable

Automations

  • Invoice + reminder schedule
  • Instant receipt + ledger posting
  • Partial payment rules enforced

Collections

  • Day-1 outreach + late notice
  • Payment plan templates
  • Attorney handoff with complete ledger